allergystore

The Allergy Store team is here to help. Check out our Help Center to find solutions.

Allergy Store Help and FAQ

Do you offer refunds or exchanges?

Do you offer free shipping on returns?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

How do I apply promo/discount codes?

Do you take Flex Spending (FSA)

What is your contact phone number?

Do you offer wholesale pricing?

Allergy Store Coupon

How do I return an item?

What is your return policy?

Why can't I add an item to my cart?

What if it doesn’t work — can I return it?

Customer Service

Do you offer free shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

Do I have to be home to receive my order?

How do I track my order?

Will my entire order be shipped together?

Do you ship internationally?

Where do you ship from?

How quickly can I get this delivered?

Shipping

What is the difference between a zippered allergen pillow protector and a pillowcase?

How do I know this product will work for my specific allergy or asthma situation?

How is this different from something I’d buy on Amazon or in a big box store?

What should I prioritize if I’m just getting started?

What are other customers saying?

Is there anything I’m overlooking?

What are dust mites

How do you kill dust mites?

Do dust mites bite?

What do dust mites look like?

Can dust mites live on your body?

Can dust mites cause hives?

Do dust mite mattress covers really work?

Can dust mites cause a skin rash?

How do you know if you have dust mite allergies?

Dust Mites

What does HEPA mean?

Will HEPA filters remove virus and bacteria?

Is ozone bad for you to breath?

Does the CDC recommend HEPA air purifiers?

How often do you replace Austin Air Filters

Can I get parts for my Austin Air?

Air Purification

What are allergies?

What are pollen allergies?

What are mold allergies?

What are house dust allergies?

Can allergies cause chest pains?

Where does all the dust in my house come from?

Are allergies genetic?

Why are allergy symptoms worse in the morning?

How many people in the US have allergies?

How do doctors test for allergies?

Why are allergies increasing?

What are eye allergies?

Can Acupuncture Help with Allergies?

Allergies

What is asthma?

Can you outgrow asthma?

Asthma

What are bed bugs?

How can you tell if you have bed bugs?

How to kill bed bugs?

What do bed bugs look like?

What do bed bug bites look like?

How long do bed bugs live?

Bed Bugs

What is allergy bedding?

Do the covers have to be washed before using?

What are the benefits of an organic wool comforter?

How do you know when it is time to replace a mattress?

Can waterproof covers be machine washed and dried?

What size mattress cover do I get if my mattress is in between you sizes

How often do you need to wash dust mite protectors?

How often should you get new pillows?

Why use a mattress protector?

What are the pros and cons of swaddling?

If I have a 9-inch mattress and want to purchase an encasement, what size should I purchase? 9inch or 12 inch?

How do I know what size mattress cover to get?

How do I put on my mattress covers?

Breathable But Waterproof

Bedding

What common foods can trigger a peanut allergy?

What are the top 10 most common food allergies?

Food Allergies

Why is healthy sleep so important?

Can a mattress cover improve the quality of sleep?

Healthy Sleep

How to clean the dust on your ceiling fan

Household Cleaning

Where does pet dander come from?

What are the best dogs for people with allergies?

Can you be allergic to cats and not dogs?

What is pet dander?

Are there hypo allergenic cats?

Can I just use plain water or give my pet a bath to reduce pet allergens?

Pet Allergies

Can ADMS spray be used on carpeting?

Does Allersearch ADMS spray eliminate pet dander?

Will DeMite work without using laundry detergent?

What can I use ADMS anti-allergen spray on?

What is the difference between the anti-allergen sprays?

How do I use Allerpet Solution?

How does Vital Oxide help to control odors?

How do Airfree air purifiers work?

How long should I expect an Austin Air cleaner to last?

Can Allersearch ADMS Floor Wash be used on laminated floors

Where can I get parts for my Vapamore steam cleaner and vacuum?

Are these products really hypoallergenic and effective?

Product Question

Information on how to Contact the Allergy Store, shipping, return policy, request a return, and our refund policy.

Information on shipping and tracking orders from the allergy Store

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